Frequently Asked Questions and Help
Interpreting
- How do I work with an Interpreter ?
- What is a Qualified Sign Language Interpreter?
- Do I have to pay for Interpreting services?
- What is the cost of Interpreting services?
- How do I book an Interpreter?
-- in meetings, interviews etc
-- in Education, Lectures and Presentations
Learning Sign Language
General
How do I work with an Interpreter in Meetings, Interviews, etc?
Unlike other communication services, a Sign Language Interpreter interprets from one language into another. This means that interpreting is mentally and physically demanding work. These two factors mean that interpreters need regular breaks while working. It is generally accepted that an interpreter needs a break after about half an hour, although in practice they often work for up to one hour. They should not be expected to work through lunch and coffee breaks, unless this has been agreed with them.
You may need to send them or the agency copies of any papers, teaching materials or other information at least two weeks before the assignment so that they know what to expect and prepare for it. You normally only need one interpreter for short assignments. However, if you are planning a half-day or longer meeting, you should consider booking two interpreters. Remember that in longer meetings a Sign Language Interpreter working on their own will need more breaks throughout the assignment, and the meeting will have to stop during these breaks. Two interpreters working together can take turns during the assignment with fewer, if any breaks. You can ask the agency or interpreter for advice about what would be best for your requirements. Please also refer to "Guidelines on How to work with an Interpreter" at the beginning of this directory.
an Interpreter in Educational Lectures & Presentations?
The guidelines below are a summary of "The Handbook for Lecturers Working with Interpreters and Deaf Students" by Daniel Hanks.
A copy of this excellent resource can be obtained from the Disabilities Resource Office at Auckland University of Technology or requested by email: disability.office@aut.ac.nz
PREPARATION
- Provide interpreter with:
- Copies of all hand-outs and O.T.s. (best provided to student also)
- Translation of intended waiata and karakia if necessary.
- Videos to be played in class (well in advance) - Clarify terms and concepts with interpreter if necessary.
- Outline lesson plan, including best times for breaks.
IN CLASS
- Talk at your regular speed unless asked to do otherwise.
- Talk directly to the student in the first person (not to interpreter in 3rd)
- When talking with the student look at them, not the interpreter.
- Avoid excessive movement, unless attracting student's attention.
- Do not walk between student and interpreter.
- Insist on raised hands during group discussions.
- When demonstrating a practical skill remember:
- Ensure good visibility
- Point-and-pause - Do not talk to the interpreter
- Write out new terms on the board.
- Treat the student as you would any other.
AFTER CLASS
- Clarify any misunderstandings made in class.
- Review and consolidate learning. (Remember the interpreter is at all times bound by their Code-of-Ethics and so is unable to comment about the student).
- Prepare for next lesson (see above).
What is a Qualified Sign Language Interpreter?
The Sign Language Interpreters Association of New Zealand Inc. recognises the following interpreting qualifications as being 'Qualified' and appropriate for full membership status at present:
DipSLI (Diploma in Sign Language Interpreting) - A two year diploma from Auckland University of Technology.
NAATI (National Accreditation Authority in Translation and Interpreting) An Australian certification, given in three levels, level three being the 'professional' level.
Do I have to pay for Interpreting Services?
You can usually get financial support to pay for a Sign Language Interpreter at work through the Government's Workbridge scheme. If you need a Sign Language Interpreter for an appointment at a hospital, let them know in plenty of time. Your hospital should have a budget to pay for a communication service in line with the requirements of the Code of Health and Disability Services Consumers' Rights Regulation 1996. If you have a meeting with a social worker, the social services department (WINZ) should provide one. Since the "Human Rights Act 1993", many businesses and organisations are mandated to provide equal access for Deaf people. Government departments e.g. Justice, Police & Traffic, Educational Institutions and ACC will cover the cost of interpreting but if in doubt about what you have to pay for, the agency you book the interpreter through may be able to advise you.
What is the cost of Interpreting Services?
The cost and minimum call out charges vary, so it is best to check with the agency or freelance Sign Language Interpreter when you book. If you book the Interpreter through an agency, remember that you will be charged a booking fee. The agency will also have a minimum call out charge. This means that you will be charged for a minimum amount of time, for example two hours, even if you use the interpreter for one hour. Check the minimum call out charge before you book. An agency can advise you about what is best for your needs. They should also have minimum standards and should use qualified interpreters.
A freelance Sign Language Interpreter does not charge a booking fee but will also have a minimum call out charge - check what it is before you book.
Where can I go to learn NZ Sign Language?
Most cities will have community education night classes. Contact your local secondary school, community training centre, or your nearest Deaf Association office, Van Asch Deaf Education Centre (Christchurch), or Kelston Deaf Education Centre (Auckland) for a list of classes near you.
How can I exchange links or advertise on this site?
We welcome reciprocal links on our website that are subject related. If you would like us to place a link on our website to yours, please send us an email with details of your site name, contact details and suggested link text for inclusion on our site. We will send you a confirmation email to let you know your link is accepted. Once we create a link on our site, we would appreciate a reciprocal link from you within 2-3 weeks.
Advertising
If you would like to place a commercial advertisement on our website please send us an email with details.
Disclaimer
The information contained in this FAQ file is believed to be true and accurate, however, Deaf-Link makes no guarantee to that effect. The opinions expressed herein are those of the author and do not necessarily reflect official policies or positions of any other party.
Last updated 06-08-2002